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NichUSA.com Privacy Policy

Nichusa.com (“Nichusa,” “we,” “us,” or “our”) respects the privacy of its users (“you” or “your”). This Privacy Policy describes the types of information we collect from and about you when you visit our website (the “Website”) and how we use that information.  

Information We Collect

We collect several types of information from and about users of our Website:

Personal Information: We may collect personal information that can be used to identify you, such as your name, email address, phone number, mailing address, and bicycle-specific information including bike size, frame material, and component preferences. This information is only collected if you voluntarily provide it to us, such as when you:

Non-Personal Information: We also collect non-personal information that does not identify you individually. This information may include things like:

Use of Information

We use the information we collect from and about you for the following purposes:

  • To provide and operate the Website
  • To process your orders and deliver your purchases
  • To respond to your inquiries and requests
  • To send you information about NichUSA, including updates, promotions, events, and bicycle-related content tailored to your interests and purchase history
  • To improve the Website and our services, including tailoring product recommendations and user experience

  • To personalize your experience on the Website
  • To analyze trends and usage patterns on the Website
  • To comply with legal and regulatory requirements

 

Sharing of Information

We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are contractually obligated to keep your information confidential. We do not share your personal information with any third-party for marketing purposes without your consent.  

We may also disclose your information if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights or the rights of others.  

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect and store information about your use of the Website. This information may include the pages you visit, the time you spend on those pages, the links you click, and the products you view or purchase.  

We use the following types of cookies:

  • Session Cookies: These cookies are temporary and are deleted when you close your browser.
  • Persistent Cookies: These cookies remain on your device until they expire or are deleted.  
  • Third-Party Cookies: These cookies are placed on your device by third-party websites that provide services to us, such as analytics services.

You can control your cookie preferences through your web browser settings. You can choose to block all cookies, allow all cookies, or set your browser to prompt you before accepting cookies.

Security

We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.  

Queries or Complaints

Please contact us with questions. If you are dissatisfied with how we use your Personal Information, you can complain to our Data Privacy Specialist.


If you have any questions or concerns about this Privacy Policy, the Services, or about our use of your Personal Information, please contact our Data Privacy Specialist using the contact details set out below. In addition, if you have any complaints about how we use your Personal Information, you have the right to lodge a complaint with the data protection authority in your country.


Children’s Privacy

Our Website is not directed at children under 13. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us. We will delete the information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically to stay informed about updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@NichUSA.com.

Our Contact Details

You may contact our Data Privacy Specialist using the following details:

By email: admin@NichUSA.com

Post:
Data Privacy Specialist
Eleven Thirty Two LLC dba NichUSA
1942 Broadway St. STE 314C

Boulder, CO 80302 USA

This Privacy Policy is effective as of July 1, 2024.